Last updated: 02/03/2024

Thank you for shopping at Itopia.

If you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

To be eligible for a refund, please note the following criteria:

• The request for a refund must be made within 30 days of the original purchase date.
• The item must be unused and in the same condition as when you received it.

Refund Process

To request a refund, please contact us at contact@itopiadigital.com with your order details and the reason for your refund request. Our team will review your request and respond as soon as possible.

Upon approval, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Non-refundable Items

Please note that certain items are not eligible for refunds. These include:

• Digital products or downloadable software that have been accessed or downloaded.
• Services that have already been rendered or completed.

Contact Us

If you have any questions about our Refund Policy, please contact us at contact@itopiadigital.com.